Careers > Business Operations Coordinator

Business Operations Coordinator

Job Title: Business Operations Coordinator
Location: Wickford, Essex (Office-based, Monday to Friday)
Type: Full-time

About the SBZ Corporation

SBZ Corporation delivers high-performance solutions across the fuels, lubricants and speciality chemical sectors worldwide.

Working across more than 30 countries, we combine technical expertise, responsive supply and practical commercial support to help customers improve performance, reliability and operational efficiency.

Our portfolio spans fuel additives, lubricant additives, base oils, waxes, white oils and speciality chemical components supporting customers across automotive, industrial, energy and manufacturing markets.

Through a connected network of manufacturing partners, storage hubs and distribution channels, SBZ provides flexible, dependable supply with the agility to respond quickly to changing market demands.

Independent by design and customer-focused in approach, we work closely with customers to deliver technically robust, commercially practical solutions built around long-term partnerships.

Real-world solutions. Customer approved.

The Role

We are seeking a reliable and motivated individual with excellent communication and organisational skills, who will thrive in a fast-paced environment, to join our team as a Business Operations Coordinator.

Reporting to the Business Operations Manager, you will work closely with cross-functional teams, including sales, production, technical, and finance, to ensure we continually meet customer needs and requirements.

You must be forward-thinking and proactive as this role requires a dynamic approach to problem-solving. Excellent IT skills and phone manner are essential, as the ability to communicate and work well within a team as well as individually is a must. You will need to be highly motivated and have the ability to learn and absorb information quickly. You will need to be able to work well under pressure and be able to prioritise your workload.

What you’ll do

Key Responsibilities include:

  • To monitor and maintain stock levels at the Plant and Warehouse

  • Review and process all customer orders in a timely manner

  • Raise customer invoices promptly after delivery

  • Process purchase invoices in a timely manner

  • Respond promptly to queries and discrepancies

  • Request and manage the process for customs clearance

  • Arrange haulage for orders as necessary

  • Obtain haulage rates as requested

  • Monitor stock levels at terminals

  • Arrange stock deliveries for terminals

  • Liaising with Plant staff to monitor plant orders.

  • Ensure all documentation and systems are always kept up to date

  • Maintain and develop good working relationships between SBZ and third parties

  • Responsible for meeting individual targets set

  • Work to continuously improve the quality of service

  • Follow all processes and procedures specific to your role

  • Perform other related tasks as necessary

The ideal Candidate will have

  • Logistics experience

  • Stock management experience

  • Excellent attention to detail and communication skills

  • Proactive and the ability to work without supervision

  • Organised, focused, and efficient at multitasking

  • Calm under pressure

  • Experience of using a CRM system, Sage 200 preferred

  • Ability to use all Microsoft packages and strong Excel experience

Desirable

  • Understanding of shipping processes and terminology / Incoterms

  • Knowledge of Customs and Excise procedures including import and export declarations

Benefits:

  • Company pension

  • Life insurance

  • On-site parking

  • Private medical insurance